Retail Case Studies

In-store and omni-channel improvements to lift conversion, reduce stockouts, and streamline operations.

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Retailer Improves Stock Accuracy and Omnichannel Fulfilment case study image

Multi-store specialty retailer (AU, 12 stores)

Retailer Improves Stock Accuracy and Omnichannel Fulfilment

Reduced stock variance and introduced ship-from-store to unlock 7% incremental revenue and 18% fewer out-of-stocks.

Stock variance: -42%Out-of-stocks: -18%
Store Conversion Lift via Service Design and Scheduling case study image

Homewares retailer (AU, 4 stores)

Store Conversion Lift via Service Design and Scheduling

Introduced traffic-based rostering and service rituals to lift conversion by 9% and ATV by 6%.

Sales conversion: +9%Average transaction value: +6%